gdajee Privacy Policy
Your privacy matters to us. This policy explains exactly what personal data gdajee collects, how it is used, how it is protected, and what rights you have as a player.
1. Introduction
gdajee ("the Platform", "we", "us", "our") is committed to protecting the privacy and personal data of every player who registers and plays on our platform. This Privacy Policy ("Policy") explains in plain, formal terms what personal information gdajee collects, how it is used, how long it is retained, with whom it may be shared, and what rights you have in relation to your data.
This Policy applies to all personal data collected through the gdajee website, any mobile-optimised version of the site, and all related services including account registration, deposits, withdrawals, game play, customer support interactions, and promotional communications.
By registering a player account with gdajee, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and processing of your personal data as described herein. If you do not agree with any part of this Policy, you must not create an account or use the gdajee platform.
gdajee reserves the right to update this Policy at any time. When material changes are made, the effective date at the top of this page will be updated and registered players will be notified where reasonably practicable. Continued use of the platform following an update constitutes acceptance of the revised Policy.
Your Data at a Glance
SSL Encrypted
All data in transit is protected by SSL encryption across the entire gdajee platform.
No Data Selling
gdajee never sells your personal data to third parties for marketing purposes.
Your Rights
You may access, correct, or request deletion of your personal data at any time.
Access Control
Data access is restricted to authorised personnel on a strict need-to-know basis.
Opt-Out Available
Players may opt out of marketing communications at any time by contacting support.
Defined Retention
Personal data is retained only as long as necessary for legal and operational purposes.
2. Data We Collect
2.1 Registration Data
When you create a gdajee account, we collect the personal information you provide during the registration process. This includes your full legal name, date of birth, email address, mobile phone number, and any username or password you set. This information is required to create and manage your account and to verify your identity and eligibility as required under our Terms & Conditions.
2.2 Identity Verification (KYC) Data
To comply with responsible gaming obligations and to protect the integrity of the platform, gdajee may request documentary evidence of your identity and address. This may include a copy of your national ID card, passport, or other government-issued photo identification document, and a recent utility bill, bank statement, or other proof of residential address. These documents are used solely for the purpose of identity verification and are handled with strict confidentiality.
2.3 Payment Data
When you make a deposit or request a withdrawal, gdajee collects transaction- related information including your registered mobile banking number (bKash, Nagad, Rocket, or Upay account reference), transaction amounts, and transaction timestamps. gdajee does not store full payment credentials on its own servers. Payment processing is handled by trusted third-party payment providers operating under their own security standards. gdajee retains transaction records for audit, fraud prevention, and regulatory compliance purposes.
2.4 Technical & Usage Data
When you access the gdajee platform, certain technical data is automatically collected by our systems. This includes your IP address, device type, operating system, browser type and version, screen resolution, referring URL, pages visited, time spent on pages, and clickstream data. This data is used to maintain platform performance, detect security threats, and improve the user experience for players across Dhaka, Chittagong, Sylhet, Khulna, and other regions of Bangladesh.
2.5 Customer Support Data
If you contact the gdajee support team — by email or through any on-platform messaging tool — we collect and retain records of your communications, including the content of your messages and any attachments you send. This data is used to resolve your query, improve our support services, and maintain a record of interactions for quality and compliance purposes.
2.6 Cookies & Tracking Technologies
gdajee uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device that help us recognise returning players, remember preferences, maintain session security, and analyse aggregate usage patterns. You may configure your browser to refuse cookies; however, doing so may impair the functionality of certain platform features. gdajee does not use third-party advertising cookies or sell cookie-derived data to advertisers.
3. How We Use Your Data
3.1 Account Management & Service Delivery
The primary purpose for which we process your personal data is to provide the gdajee service to you. This includes creating and maintaining your account, processing deposits and withdrawals, verifying your identity, delivering games and betting markets, communicating platform updates, and providing customer support. Without this processing, we cannot deliver the service.
3.2 Responsible Gaming & Player Protection
gdajee uses certain behavioural and account data — including deposit frequency, session duration, and betting patterns — to monitor for signs of problem gambling and to enforce responsible gaming tools such as deposit limits, cooling-off periods, and self-exclusion requests. This processing is carried out in the interest of player welfare and platform integrity.
3.3 Fraud Prevention & Security
We process technical and account data to detect, investigate, and prevent fraudulent activity, money laundering, multiple-account abuse, and other prohibited conduct described in our Terms & Conditions. This includes automated monitoring of transaction patterns and login behaviour. Where fraud is identified or reasonably suspected, we may suspend the affected account pending investigation and, where required, share relevant data with appropriate authorities.
3.4 Marketing Communications
With your consent, gdajee may send you promotional communications about new games, bonus offers, seasonal promotions (such as Eid special offers or Pohela Boishakh bonuses), and platform updates via email or SMS. You may withdraw your consent and opt out of marketing communications at any time by contacting our support team. Opting out of marketing will not affect your ability to use the platform or receive essential service communications.
3.5 Legal Compliance
gdajee may process and retain your personal data where required to comply with applicable legal obligations, to respond to lawful requests from government or regulatory authorities, or to establish, exercise, or defend legal claims. In such cases, data may be retained beyond the standard retention period described in section 6 of this Policy.
4. Data Sharing & Disclosure
4.1 Service Providers
gdajee works with a limited number of trusted third-party service providers who assist in delivering the platform. These include payment processing partners (such as the operators of bKash, Nagad, Rocket, and Upay integrations), game software suppliers (such as Pragmatic Play, Evolution Gaming, and other certified providers), identity verification services, and IT infrastructure providers. All such partners are contractually bound to process your data only for the specific purposes for which it is shared and to maintain appropriate security standards.
4.2 Legal & Regulatory Disclosure
gdajee may disclose your personal data to law enforcement agencies, regulatory bodies, or other competent authorities where required to do so by law, court order, or lawful government request. We will only disclose the minimum amount of data necessary to comply with the relevant legal obligation.
4.3 Business Transfers
In the event that gdajee undergoes a business reorganisation, merger, acquisition, or sale of assets, your personal data may be transferred to a successor entity as part of that transaction. In such circumstances, gdajee will take reasonable steps to ensure that your data continues to be protected in accordance with this Policy and that you are notified of any material change to data controller arrangements.
4.4 No Sale of Personal Data
gdajee does not sell, rent, or lease your personal data to third parties for their own marketing or commercial purposes under any circumstances. Any sharing of data is strictly limited to the categories described in sections 4.1 through 4.3 above.
5. Data Security
5.1 Technical Safeguards
gdajee implements industry-standard technical security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include SSL/TLS encryption for all data in transit between your device and our servers, encryption of sensitive data at rest, firewalls, intrusion detection systems, and regular security auditing of our platform infrastructure.
5.2 Organisational Safeguards
Access to personal data within gdajee is restricted to authorised personnel who require access to perform their specific job functions. All such personnel are subject to confidentiality obligations. gdajee conducts regular internal reviews of data access controls and provides data protection training to relevant staff members.
5.3 Data Breach Response
In the event of a personal data breach that poses a risk to your rights and freedoms, gdajee will take immediate steps to contain the breach, assess the risk, and notify affected players without undue delay. gdajee maintains an internal incident response procedure for this purpose. Players are encouraged to report any suspected unauthorised access to their accounts by contacting support at [email protected] immediately.
5.4 Your Responsibilities
While gdajee takes all reasonable steps to protect your data, the security of your account also depends on you. You are responsible for maintaining the confidentiality of your login credentials, not sharing your password with any third party, and logging out of your account after each session — particularly when using a shared or public device. If you believe your account has been compromised, contact our support team immediately.
6. Data Retention
gdajee retains your personal data for as long as your account is active and for a reasonable period thereafter to fulfil the purposes described in this Policy. Specifically:
- Account data is retained for the duration of the account relationship and for a minimum of five years following account closure, to comply with audit and anti-money-laundering obligations.
- Transaction records are retained for a minimum of five years from the date of the transaction for financial record-keeping and regulatory compliance purposes.
- KYC documents are retained for the duration of the account relationship and for a minimum of five years following account closure.
- Customer support communications are retained for up to three years from the date of the interaction.
- Technical and usage data (logs, IP records) are retained for up to 12 months from the date of collection, unless a specific security or legal investigation requires longer retention.
- Marketing consent records are retained for the duration of the consent and for up to two years following withdrawal of consent.
When data is no longer required for the purposes for which it was collected, gdajee will securely delete or anonymise it in accordance with our internal data management procedures.
7. Your Data Rights
7.1 Right of Access
You have the right to request a copy of the personal data that gdajee holds about you. Upon receiving a valid access request, gdajee will provide you with a summary of your data within a reasonable timeframe, free of charge for the first request in any 12-month period.
7.2 Right to Rectification
If you believe that any personal data gdajee holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update certain account details directly through your account settings, or by contacting our support team for assistance with information that cannot be self-updated.
7.3 Right to Erasure
You may request that gdajee delete your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn your consent, or where you object to the processing and there are no overriding legitimate grounds. gdajee will honour erasure requests subject to any legal retention obligations that require us to keep certain data for a defined minimum period.
7.4 Right to Object to Marketing
You have the right to object at any time to the processing of your personal data for direct marketing purposes. To opt out of marketing communications from gdajee, please contact our support team at [email protected] (displayed as plain text — not a clickable link). Your opt-out request will be processed promptly and will not affect your ability to continue using the platform.
7.5 How to Exercise Your Rights
To exercise any of the rights described in this section, please contact the gdajee support team by email at [email protected]. Please include your full registered name and account details in your request so that we can identify your data accurately. gdajee will respond to all data rights requests within a reasonable period and may request additional information to verify your identity before processing the request.
8. Children's Privacy
The gdajee platform is strictly for adults aged 21 years and older. gdajee does not knowingly collect personal data from individuals under the age of 21. If gdajee becomes aware that personal data has been collected from a person who does not meet the minimum age requirement, that data will be deleted immediately and the associated account will be closed. If you believe that a minor has registered an account on the gdajee platform, please contact our support team immediately.
9. Changes to This Policy
gdajee may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When a material change is made, the effective date at the top of this page will be revised. Where the change materially affects how we use your personal data, gdajee will notify registered players by email or through an in-platform notification. Your continued use of gdajee following the publication of a revised Policy constitutes your acceptance of that Policy.
We encourage you to review this Policy periodically, particularly if you have not visited the platform recently. The most current version of this Policy is always available at gdajee.vip/privacy-policy.
If you have any questions, concerns, or requests relating to your personal data or this Privacy Policy, please contact the gdajee data team at [email protected] (plain text — not a clickable link). We aim to respond to all privacy-related enquiries within 48 hours Bangladesh Standard Time (BST, UTC+6).
Explore gdajee Safely
Your data is protected. Now enjoy Bangladesh's most trusted online casino — live games, cricket betting, and hundreds of slots, all in one place.